Marketplace photo rules
Shopify product photo size and rules
Shopify product photo size: Torbilo's Save makes 2048 × 2048 px (1:1), JPEG under 20 MB.
The rules
What Shopify asks of a photo
These are the rules in Torbilo's marketplace list, researched in September 2026. Sites change them, so check Shopify's seller help before you upload.
| Requirement | Shopify |
|---|---|
| Size Torbilo saves at | 2048 × 2048 px |
| Shape | 1:1 (recommended; other shapes are accepted) |
| File type | JPEG |
| Largest file | 20 MB |
| Main photo background | No fixed colour, keep it plain |
| Ghost mannequin as the main photo | No restriction listed |
- Square 2048 × 2048 suggested; keep every product's photos the same shape so your store looks even.
From the site's own guide. Source for Shopify store (opens in a new tab)
How Torbilo makes it
Get Shopify photos from one shoot
- Add ShopifyIn Settings, choose the sites you sell on under My marketplaces. It is saved on your account.
- Open SaveUnder For my marketplaces you see a preview of exactly what Shopify gets, in upload order.
- DownloadGet one folder for Shopify, up to 24 photos at a time. Downloads are free.
What Save does for Shopify
- Crops each photo around the model to 1:1 at full height, with no bars and no blurred fill, and previews the crop before you download.
- Saves it as JPEG and keeps the file under the limit (20 MB) by lowering the JPEG quality until it fits.
- Puts every download in a folder for the site, in upload order, and carries an AI-image tag inside each file.
Example
What it looks like
One photo, cropped to Shopify's shape
Square, 1:1
Made in the Torbilo app from an unbranded demonstration product photo; the model is AI-generated. Every tile is the same height: each shape is a crop of the square photo, never an enlargement. In the app you preview the exact crop of your own photo before you download.
Listing text
Shopify title and description limits
Torbilo's Write listing writes the text for every site in My marketplaces at once, inside each site's limits. It costs 2 credits for every 6 sites.
| Field | Shopify |
|---|---|
| Title | Up to 255 characters (aim for about 70) |
| Bullet points | No bullet points |
| Description | Up to 5000 characters |
| Search words | Tags: 10, up to 40 characters each |
From a listing partner's published copy of the site's rules; the site keeps its own rules behind a seller login. About Write listing
Questions
Shopify photos
What size should Shopify product photos be?
Torbilo saves Shopify photos at 2048 × 2048 px, shape 1:1, as a JPEG under 20 MB. Shopify recommends this shape but takes others. Rules change, so check Shopify's own seller help before a big upload.
Does Shopify need a white background?
Torbilo's list has no fixed background colour for Shopify; its rules ask for a plain, uncluttered background, and some also prefer a light one. See the rules above, and check Shopify's seller help for your category.
Can I use AI-made photos on Shopify?
Shopify's rules about AI-made images can change and Torbilo can't speak for them, so read its current policy before you list. Every Torbilo download carries an AI-image tag inside the file, and some sites, such as Google Shopping, ask for it.
How do I get Shopify photos from Torbilo?
In Settings, add Shopify to My marketplaces. When a shoot is done, open Save and look under For my marketplaces: you see a preview of what Shopify gets, then download up to 24 photos at a time. Downloads are free.
Keep going
More from Torbilo
Other marketplaces
Photos for Shopify, from one product photo
25 free credits, enough for five photos. No card needed.
Start free